PRIVACY POLICY

Last updated: March 1, 2026

PM Fresh Bake Holdings LLC ("Company", "we", "us", or "our"), located at 3107 Knox St, Suite 180, Dallas, TX 75205, operates this website. This Privacy Policy describes how we collect, use, and share information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you voluntarily provide them through forms on our website.
• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data collected automatically.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our website and services
• To process orders and customer inquiries
• To send promotional communications (with your consent)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at [email protected].

6. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

PM Fresh Bake Holdings LLC
3107 Knox St, Suite 180
Dallas, TX 75205
Phone: +1 (469) 728-3461
Email: [email protected]

TERMS OF SERVICE

Last updated: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by PM Fresh Bake Holdings LLC ("Company", "we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not access the website.

2. Use of the Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Attempt to gain unauthorized access to any portion of the website or any systems connected to it
• Use any automated system or software to extract data from the website

3. Intellectual Property

The website and its content, features, and functionality are owned by PM Fresh Bake Holdings LLC and are protected by copyright, trademark, and other intellectual property laws.

4. User Content

Any content you submit through our contact forms or other interactive features becomes the property of the Company. You represent that you have the right to submit such content and that it does not violate any third-party rights.

5. Disclaimer of Warranties

The website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free.

6. Limitation of Liability

To the fullest extent permitted by law, PM Fresh Bake Holdings LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website.

7. Indemnification

You agree to indemnify and hold harmless PM Fresh Bake Holdings LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Dallas County, Texas.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

10. Contact Information

PM Fresh Bake Holdings LLC
3107 Knox St, Suite 180
Dallas, TX 75205
Phone: +1 (469) 728-3461
Email: [email protected]

REFUND POLICY

Last updated: March 1, 2026

At PM Fresh Bake Holdings LLC, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our website or in-store.

1. Online Orders

If you placed an order through our website and the order has not yet been prepared, you may cancel the order for a full refund. Once preparation has begun, cancellations are handled on a case-by-case basis.

2. Quality Issues

If your order is incorrect, missing items, or does not meet our quality standards, please contact us within 24 hours of pickup or delivery. We will offer a replacement, store credit, or full refund at our discretion.

3. Take 'N' Bake Products

Since our pizzas are taken home unbaked, we cannot accept returns on products once they have left the store. However, if the product was defective or incorrect at the time of pickup, please contact us for resolution.

4. Promotional Offers

Orders placed using promotional pricing or discount codes may be subject to adjusted refund amounts reflecting the actual price paid.

5. Processing Time

Approved refunds are processed within 5–10 business days. The refund will be issued to the original payment method. Please allow additional time for your bank or credit card company to post the refund.

6. How to Request a Refund

To request a refund, please contact our support team:

Phone: +1 (469) 728-3461
Email: [email protected]
Address: 3107 Knox St, Suite 180, Dallas, TX 75205

Please include your order number, date of purchase, and a brief description of the issue.

ABOUT US

PM Fresh Bake Holdings LLC

Who We Are

PM Fresh Bake Holdings LLC is the authorized promotional partner for Papa Murphy's, America's favourite Take 'N' Bake pizza brand. Based in Dallas, Texas, our team is dedicated to connecting pizza lovers with the freshest, most customizable pizza experience available — made from scratch, baked at home.

Our Mission

We believe the best pizza is the one that comes hot out of your own oven. Our mission is to make it easy for families and food lovers to enjoy fresh, high-quality pizza without compromising on taste, ingredients, or convenience.

About Papa Murphy's

Papa Murphy's traces its roots back to 1981 when Papa Aldo's Pizza first opened in Hillsboro, Oregon. In 1984, Murphy's Pizza began operating in Petaluma, California. The two chains merged in 1995 to create Papa Murphy's International — the brand we know and love today.

With over 1,300 locations across the United States, Canada, and the UAE, Papa Murphy's is the 5th largest pizza chain in America. Every pizza is made fresh in-store with scratch-made dough, hand-chopped vegetables, butcher-quality meats, and freshly grated whole-milk mozzarella — all with no preservatives.

What Makes Papa Murphy's Different

• Take 'N' Bake concept: Every pizza is made fresh and taken home to bake in your own oven — never delivered cold, never frozen.
• Scratch-made daily: Dough is made from scratch in-store every single day, not shipped in from a factory.
• Real ingredients: No preservatives, no artificial flavours — just high-quality meats, fresh veggies, and real cheese.
• Accepts EBT: Papa Murphy's is one of the few pizza chains that accepts EBT/SNAP benefits, making quality pizza accessible to everyone.
• MySLICE Rewards: Earn points on every purchase, get exclusive deals, and enjoy a free pizza on your birthday.

Contact Our Team

PM Fresh Bake Holdings LLC
3107 Knox St, Suite 180
Dallas, TX 75205
Phone: +1 (469) 728-3461
Email: [email protected]

CONTACT US

Have a question, feedback, or need help? We'd love to hear from you.